Search hotels in Matterhorn, Switzerland

The staff were all friendly from check in to check out and they made you feel welcome. Room was spacious with a beautiful view of Matterhorn. We took the apartment for 4 pax. It has 2 bathroom with toilet and even a bathtub thrown in! Pool with massage feature was top notch. This hotel provides massage services, too bad i didnt get to try it as i found out too late. Breakfast spread includes instant noodles! It has washing machine and dryer FOC which was really fantastic. All you need was to provide your own laundry detergent.

The amazing view of the Matterhorn outside our extra large balcony. Hotel facility was also great! The swimming pool was super clean, gym though small was enough for a day or 2 to catch up on workout. The steam and sauna were also super clean and efficient. The rooms were decent size and beds comfortable. The armoire was helpful to store luggage and get a little organized. Breakfast was also lovely. The staff were amazing! I love this place and highly recommend to anyone coming to Zermatt and wanting a perfect experience!

Outstanding view of the Matterhorn, terrific spa which was very enjoyable after a day of skiing, with a glass of wine/sparkles, breakfast was very impressive, tasty and lovely room. Brilliant customer service by the staff/ owners. We called through to reception on our arrival by train to Zermatt and they arranged an electric taxi to pick us up to bring us to 'Hotel Ambiance' as we had a heavy suitcase each and too far to walk with - cheaper than if we organised ourselves.

this hotel is located in a very unique location, with an amazing matterhorn view... the decoration of the rooms and the restaurants are very nice and mountain style chic. They are mostly concentrated on the 4 restaurants and the bar, with its F&B and the service..., upscale level..., but dont expect the same for the Hotel...., the concierge Mr.Marvin is perfect, he tries his best, even opens the ski room and helps to fix your boots, during 11am and 15 pm

OMG!! This property is incredible!! We stayed at 4 different hotels over 8 nights in Switzerland this one was the best of the best. The property is gorgeous! The design and details are impeccable. Pick up from the train station, wonderful, warm staff, a beautiful room with a perfect view of Matterhorn, the sound of the stream rushing by, close walk to the hustle and bustle, but still super quiet. They have a spa on site. I wish I could have moved in!

The apartment is in the heart of the old town on cobblestone streets and historic buildings. It’s also a very close walk to the main street with shops and restaurants, yet far enough away to be quiet. Our favorite restaurant (Zermatt Kitchen) is even right across the street! We had a view of the Matterhorn from the back porch, the bed was comfy, and the kitchen had all you need for a long weekend stay. I would definitely book here again.

It is a bit of a walk from the train station if you have bags. If you have big bags take a taxi. However, it is well worth it. The views, especially of the Matterhorn, are stunning. Waking up in the morning to that view is extraordinary. The staff were so friendly and helpful. The accommodation was spotlessly clean and the food was great value. We had the evening meal which was 4 courses for around 20 CHF. A bargain in Switzerland.

These apartments over exceeded our expectations! We had a group of 25 people stay here all in different rooms and it was hard to choose who had the best. They were all amazing! The staff was super helpful and accommodating as well! We were lucky to see the Matterhorn on a sunny day and spend time hanging out in the lobby area with plenty of space to hangout and enjoy. We can’t wait to come back!

From the moment we arrived to the moment we left, the hospitality extended to us by all the staff at the Hotel was beyond our expectations. Our room, the EXCEPTIONAL and unhindered view of the Matterhorn, the service and the support for our various requests were never any problem. We thoroughly enjoyed our stay and can HIGHLY recommend you stay at the Hotel Plateau Rosa.

No, coz I've loved EVERYTHNIG and ANYTHING, I love Zermatt and Matterhorn Lodge Hotel, its staff and food in a morning and so on and so on, Please consider my rating 100 out of 100 points per item. This hotel deserve the TOP RATING as the staff as well as their support and assistance is just OUT OF THE MOON, totally PRO and superior place like this deserve a AWARD!!!

The flat is very nice with balcony that has a view of Matterhorn. The decor is tasteful and nostalgic with a full cassette collection. Very professional, clear, and prompt communication from the management company - no issues at check-in and check-out. Some of our friends based in Switzerland were able to pre-store our skis, which is helpful.

We had a very pleasant and comfortable stay at Hotel Excelsior in December 2023. The location is convenient, 10 minutes walk from the train station. Comfortable spacious room with all the amenities needed, helpful staff and great breakfast made our stay memorable. Not to mention the fascinating view of Matterhorn from the balcony.

Hotel with several buildings and spa within walking distance from train station (5 mins, both SBB and Gornergrat). We received free upgrade of the room with balcony and Matterhorn view. Very nice spa with approx. 15m pool, whirlpool, saunas..., we were almost alone there (20:00-21:30). Good breakfast and helpful staff.

A fabulous hotel in Zermatt. We loved the view from the balcony of the Matterhorn in all its glory! The facilities, breakfast and room were great. We particularly liked the complimentary tea and coffee. Barbara at reception was particularly helpful and friendly - we appreciated some “local” advice and conversation 😁

Staffs were awesome and very helpful. Hotel location is just 5 mins walking distance from Zermatt station also from Zermatt GGB station. It's just 15 mins walking distance from gondola ride station. Matterhorn peak is just infront of you if u r in view room. Overall it's very very satisfying stay.

I had a newly renovated room, so it was comfy with Matterhorn view. Up to date phone charging ports and can watch my Netflix on TV (Especially on rainy days). Hotel do provide transfers to train station. Book in advance. Near bakery and mini mart. Microwave and cutleries are available for guests to use.

This place is by far the most exceptional stay throughout my entire trip in Switzerland! You can have the Matterhorn view right at the balcony and the house is perfect for family it has everything you need! The person in charge Laura is perfect in every way, she had definitely make my stay even better.

Very comfortable apartment with beautiful wooden furniture. Perfect set up able to accommodate two families. Apartment located in beautiful place with stunning view. Very close to Matterhorn Glacier Paradise lift or nice walk to the center. I fully recommend

The best thing about Hotel Alpenroyal is first and foremost, the location. Its high location in Zermatt provides a good view of the matterhorn mountain. The room is clean, the beds are comfy and the breakfast is enough to satisfy your morning rush.

The host was wonderful. She was at the station to receive us and came to meet us the last night. Excellent location , loaded with facilities. Apartment had everything to make our stay super comfortable.Huge balcony with views of Matterhorn..