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Boasting a garden and bar, as well as a restaurant, Arusha Serena Hotel is set in Nkoanrua. The property is located 600 meters from Lake Duluti. Both free WiFi and private parking are available at this property. At the hotel, each room has a desk and a TV. Arusha Serena Hotel offers some units with lake views, and rooms have a kettle. At the accommodation, rooms come with a seating area. A Full English/Irish breakfast can be enjoyed in the breakfast area. Cycling is among the activities that guests can enjoy near Arusha Serena Hotel . Staff at the 24-hour front desk can provide tips on the area.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
8.5
Location
8.4
Free WiFi
8.0
High score for Nkoanrua
Select topics to read reviews:

See what guests loved the most:

  • Maghimbi
    Tanzania Tanzania
    The spirit of service the hospitality the cleanliness all were perfect
  • Jerry
    United States United States
    The property is a great place to rest and relax - especially if you're going out to a game drive. The grounds were beautifully maintained.
  • Aikaterini
    Greece Greece
    Beautiful colonial-style hotel in a wonderful estate full of trees, plants and flowers, with delicious breakfast and lunch/dinner, excellent massage services, ideal for a couple of days to recover from the Kilimanjaro hike. We really enjoyed the...

Hotel surroundings

Facilities of Arusha Serena Hotel
Great facilities! Review score, 8.9

Most popular facilities
  • Airport shuttle
  • Room service
  • Free WiFi
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Bar
Bathroom
  • Towels
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Lake view
Outdoors
  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Balcony
  • Garden
Kitchen
  • Electric kettle
Activities
  • Bicycle rental
    Additional charge
  • Live music/performance
    Additional charge
  • Cooking class
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Game drives
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Additional charge
  • Canoeing
    Additional charge
  • Games room
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Entertainment and family services
    • Babysitting/child services
      Additional charge
    Cleaning services
    • Daily housekeeping
    • Trouser press
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Safety deposit box
    General
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Interconnected room(s) available
    • Packed lunches
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Wellness
    • Massage
      Additional charge
    Languages spoken
    • English
    • Swahili

    House rules

    Arusha Serena Hotel takes special requests - add in the next step!

    Check-in

    From 12:00 to 20:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 10:00 to 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free
    3 - 12 years
    Extra bed upon request
    US$100 per child, per night
    13+ years
    Extra bed upon request
    US$150 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Maestro Mastercard Visa American Express Cash Arusha Serena Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please note that airport transfers from Kilimanjaro International Airport can be arranged for upon request, at an extra cost. Kindly note full flight details required at least 24 hours to your travel date.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Arusha Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    FAQs about Arusha Serena Hotel

    • Arusha Serena Hotel is 2.8 miles from the centre of Nkoanrua. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Arusha Serena Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Arusha Serena Hotel is from 12:00, and check-out is until 11:00.

    • Yes, Arusha Serena Hotel is popular with guests booking family stays.

    • Room options at Arusha Serena Hotel include:

      • Twin/Double

    • Arusha Serena Hotel offers the following activities / services (charges may apply):

      • Massage
      • Cycling
      • Hiking
      • Games room
      • Canoeing
      • Bicycle rental
      • Bike tours
      • Live music/performance
      • Walking tours
      • Game drives
      • Happy hour
      • Themed dinner nights
      • Cooking class